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StreamNet Library Services


Reference & Referral:
The Library Staff answer reference questions in person, by telephone, fax, U.S. Mail or e-mail. We cannot conduct in-depth research (reading, summarizing, analyzing). Library staff have access to many indexing and abstracting services. We will be happy to conduct literature searches with provision of search terms.

We will also refer you to other libraries, agencies, or individuals that may be more useful or appropriate for your research.

Fees: $50/hour. Requests requiring less than 1 hour of staff time are answered free of charge. However, requests in excess of one hour will be billed. These fees include staff time based on hourly rates.


Interlibrary Lending & Borrowing:
Many libraries will not lend materials to individuals not in their service area. We will facilitate borrowing items for patrons.

Requests to borrow materials can take anywhere from 1 hour to 6 weeks. There is a maximum of 10 requests per person, per day. Exceptions may be made if time allows. A person may have 5 books checked out via interlibrary loan at one time. Requests will be held and processed in a round robin.

Fees: We try to borrow from free lenders, but many libraries now charge to lend materials. The Library will cover any charges (for participants) up to $20.00 and will invoice the patron for any charges exceeding that amount. We will charge back to non-participants for any fees charged by other libraries.

We are a reciprocal library. We charge other libraries what they charge us.


Photocopying:
The Library complies with Fair Use Guidelines and Copyright Law. If staff determine that the copies being requested are outside these guidelines, we will not make the copy. The patron will be notified.

Fees: We charge $.15 per sheet for use of the copy machine. Our current copier makes double-sided copies. If staff make the copies for you, the charge is $.20 per sheet.


Delivery:
The Library will use the fastest and most efficient means of delivery to get information to patrons. These are some of our options. We will be happy to negotiate each situation to our mutual satisfaction.

With the exception of Federal Express or other overnight service, the Library does not charge for delivery. If you need overnight delivery of printed copy, please provide an account number when requesting this service.

We cannot fax more than 30 pages of materials.

Many items will be made available via electronic means. Following Copyright Law, these materials will be made available to the patron for download.

We can also use traditional delivery services, including the U.S. Postal Service and in person delivery by Library staff.




Last modified: March 26, 2008
Please contact: StreamNet Library if you have any questions about this page.

 

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